For those of you who are so frustrated that you may not be reading updates, I am posting the latest news from Andrew. Do I believe it? Damn straight.
server thing
Just wanted to add a quick note about non-gold members not being able to add entries: This *should* be over tonight (sunday). I cannot say for 100% sure, but it should be.
I should have updated sooner, but since we had to take this down, it keeps looking like it's about to be fixed and then something goes wrong. Here is the situation: Basically, one of the database servers conked out last week, as explained here. Getting it back up and running with all the data has taken a long time, because it seemed like it was fixed and back up, but then had problems while being tested. We currently can't have everyone adding entries all at once, because it slows down the server to point where it's messing things up. Maybe if anything goes wrong with getting it back up today, I will set it so like half the people can add entries for 30 minutes then vice versa or something.
I understand this is a big inconvenience for non-gold members, and believe me, I am not happy about this whatsoever. I started this site back in 1999 and since it has been running, there have been a few server problems here and there. They are annoying, but they happen.
This is not a big corporate site with millions of dollars behind it. Diaryland is essentially run by one person, and believe me, I don't do it for the money. I want everything back up as much as you. I have received snide and rude emails about the situation, and while I appreciate your frustration, it's really dispiriting to run a site for people for years, and have them use it happily, and then when there is an interruption for a few days get pounded on.
Anyone who thinks that I am not 1000% more annoyed at the situation than anyone else doesn't know me. The situation will be fixed soon, I just ask that people be patient in the meantime, thanks.
posted by andrew. 11:59 a.m. - May. 06, 2007
As some you know, one person paying for and doing customer service for a site this huge site is an awesome responsibility, not to mention a huge financial burden. I know I sound like I am sticking up for Andrew, and I guess I am. For over 5 years, Andrew has felt like a friend and that's what friends do.
Updated from original post. Andrew does have a friend named Sammy and his wife to help him. I stand corrected.
Updated again. Yes, Sammy is his wife. Sorry, I get confused. Leave me alone, I'm old.
